1. Ordered goods are delivered via a courier company within 1-2 business days from the date of shipment or collected in person at the company's office.
2. The order will be delivered to the address indicated by the customer in the order. The online store https://gamingart.eu is not responsible for non-delivery of goods or delay in delivery of the ordered goods or execution of the order, resulting from providing an incorrect or inaccurate address of the supplier.
3. Upon receipt of the shipment, the Customer should, if possible, check the package and the product received in the presence of the supplier for possible damage. It is advisable that in the event of damage to the parcel or goods, the Customer, if possible, refuse to collect the parcel and confirm the condition of the parcel in the presence of the courier, which will significantly facilitate the pursuit of complaints.
4. Changes to shipping or cancellation of the order are possible by contacting the store at: contact@gamingart.eu.
5. The customer cannot cancel an order that has already been shipped.
6. The Store issues a proof of purchase for each order: a receipt or a VAT invoice.

The KRL wooden art company provides a warranty for our company's products under the following conditions.
These warranty conditions shall apply as long as they do not conflict with the applicable national or European law with regard to the warranty provisions. The statutory warranty provisions apply in addition to this warranty. The provisions of this guarantee do not infringe the statutory provisions. This warranty does not deprive the Buyer of the rights he is entitled to under the statutory provisions regarding the withdrawal from the contract of sale and does not limit them or make it difficult to use them.

The condition for using the warranty is that the customer attaches a copy of the original bill to the device. In the case of private sale of KRL wooden art products to third parties, the guarantee may be transferred to third parties, provided that the original invoice is also provided for the sale. We do not provide a guarantee for goods received free of charge. The performance of the warranty services does not result in the extension or renewal of the warranty period.

We provide a 2-year warranty on desks, armchairs and accessories, starting from the date of purchase.

If, during the above-mentioned warranty periods, defects occur that are not due to damage due to misuse, incorrect handling, changes to the device by the customer, or electrical or mechanical overloads, or if no repair has been attempted by the customer or a third party, we will replace or we will repair the device at our discretion. If a device which is identical in all respects is no longer available, we are entitled to replace it with a technically equivalent device. In the event that we are unable to fulfill the warranty in the manner chosen by us, we will refund the current value of the device in question. The warranty does not apply to changes to the software of the device or changes to external software with which the device interacts, if these changes were made by another company and are made after the device has been handed over to the user.

In order to implement the warranty, please contact us by phone at 531 579 768 or in writing to: contact@gamingart.eu before sending the defective device and a copy of the invoice.